Refund Policy


If your product is defective, immediately let our staff know and we'll send you a
We are unable to accept returns on retailer purchases, incorrectly purchased
products, and products damaged due to customer error.
Lastly, we do not accept returns for non-damaged items or items that have been
delivered incorrectly.
To put in a request for a return, please email our support staff. Once the claim is
approved, they will ask you to send your items back to our global warehouse in
Asia. Please note that the purchaser will bear any shipping costs associated with
the returns.

We offer a 90-day, no-hassle refund policy. If you aren't completely satisfied with
your purchase, simply send the product back within 90 days of receiving your
product and we'll promptly refund your money once we receive your product.
Please note that the product must be received in original condition with original
packaging. The refund will be processed once our team confirms receipt of the

To make an order cancellation please contact us immediately: If
you cancel your purchase within 24-hours, we can unconditionally refund your
money. Otherwise, your items will have to be sent back to us once they reach
Shipping Costs
It is the responsibility of the customer to pay any shipping costs when returning a
product. These costs are nonrefundable. Should you receive a refund on your
purchase, the cost of shipping will be deducted from it.
The time it takes for your exchanged product to reach you will largely vary on
your location.
Should the item you return be over $75, we strongly encourage you to use a
trackable shipping service or shipping insurance!

Sale Items
Sadly, we do not offer refunds on clearance items. Only regularly priced items
are refundable.
Should you need more information about our refund policy, please reach out to
us by using this contact form. Our customer service reps are available 24/7 to
assist you.

Once our team processes your order within 1-2 business days, expect to get it
within 10-20 business days, after purchase, depending on customs clearance.
USA deliveries may be a bit quicker than the UK, Australia, and New Zealand.
Almost all European and Asian countries will experience longer ship times.
There are a few things to be aware of: You, the buyer, are responsible for any
VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required
by your country for importing consumer goods. We do not collect this
beforehand, and cannot give you an estimate of the cost - charges vary around
the world. As an international consumer, please do your research to ensure there
are no surprise charges when clearing your package through customs, and to
have an idea of what the additional cost may be. Orders may be returned for
various reasons including: non-payment of tariffs, incorrect address, unclaimed at
post office, etc. If a package is returned or rejected, the customer will be
contacted and will be required to pay for re-shipment postage or cancel their